
Unclaimed
Mikes Computer Shop Reviews
3.6K
CLAIMED LOSSES
17
TOTAL REVIEWS
5.2K
PAGE VIEWS
1
ISSUE RESOLVED
Mikes Computer Shop Reviews
New Reviewer
Terrible delivery and no follow up on orders
I placed an order in February 2022. It's now March 2022 and I have not heard a thing about my order. No follow up and no delivery date so far. It's like a big black hole. Money goes in and nothing comes out. I tried previously to place an order in January 2022 but encountered the same experience. Once I cancelled my order they finally responded and said the order was cancelled because it was never processed or shipped.
User's recommendation: I would NOT recommend this company.
ID
Cons
- Not knowing how the delivery would happen
- Slow delivery
Preferred solution
Deliver product or service ordered
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Verified Reviewer New ReviewerResolved: Stay away they waist your time and charge your card and cancle the order on you
Update by user Mar 29, 2020
I got my money back No one ever called to apologize to me
Original review posted by user Feb 28, 2020
Ordered a Vid card they cancelled the order after charging my card. this is what they sent me. (Keep in mind I just moved In December and purposely called my bank and changed all my Info for the new address in December. Not pleased. I have never been treated like this trying to purchase and item. They are very unprofessional in my opinion.) Hello, Unfortunately, we were unable to verify your name, phone number, and/or shipping address with your credit card provider and in order to protect against credit card fraud have cancelled and refunded your order. Due to privacy regulations, your provider was unable to notify us as to what information did not match, so we do not know exactly what needs to be updated. Please contact your credit card provider and ensure that your name, phone number, and the address that you would like to ship to is on your file. Many credit card providers are capable of having multiple "ship to" addresses on file, so you may not have to change your primary address, just add additional information. Once the information is updated with your credit card provider, you can submit a new order for the items you were attempting to purchase. Alternatively, you can also submit your new order with the correct name, phone number, and billing address that is currently on file with your credit card provider to ensure a greater chance of success. If you are making a replacement order on the same day and notice that pricing has changed on any of the items, please contact our support team and we'll do our best to offer you the previous price, though we can not guarantee it in all cases. **Please Note** While we have already initiated the refund to your card, it may take 2-3 business days to appear depending on your bank. Unfortunately, merchant processing companies are quick to process funds and slow to put them back. We also accept PayPal and email money transfers which have different, and often more relaxed address verification criteria. Mike's Computer Shop does not directly store any customer credit card information as we rely on information from credit card processing companies to assess fraud & we are at the mercy of information that we are provided. If you require further assistance or information, please do not hesitate to ask. Regards, Mike's Computer Shop Website Support Team Resolved
ID
Cons
- Charge your card and cancle the order waistin my time
Preferred solution
Full refund
New Reviewer
Possible Fraud/Theft
I ordered a motherboard on Best Buy marketplace sold and shipped by mike’s computer shop. Money was removed from my Cibc chequing account. My order was cancelled by mike’s computer shop, the item was never shipped. I contacted mike’s through email, they refused to send...
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ID
Cons
- Poor business ethics
Reason of review
Possible Fraud
Loss
$386
Preferred solution
Let the company propose a solution
New Reviewer
Great online experience
I bought my part from their website, Except for a small mix up where I had to contact support to get my tracking number it was a smooth experience and I will be likely to recommend them in the future.
ID
Location
Chilliwack, British Columbia
Pros
- Price
- Quick turn around time from order to delivery
Cons
- Not knowing how the delivery would happen
- Not getting my tracking number via email
Reason of review
Fast order processing
New Reviewer
I placed an order on Best Buy marketplace for a strix z390e motherboard, sold and shipped by mike’s computer shop. I received an order confirmation by email.
Funds for the item were removed from my Cibc chequing account despite best buys stated policy on the order confirmation document. Best Buy failed to follow their own policy statement. Next, my order was suddenly cancelled by mike’s computer shop. I contacted Best Buy Canada for my money back.
They claimed no responsibility for the refund and said I needed to contact the seller which I did next. Mike’s also claimed no responsibility for a refund. I contacted Best Buy 2 additional times with no success. I then contacted mike’s again with no success, then mike’s computer shop blacklisted my email address.
I contacted my Cibc financial advisor to launch an investigation, a week later I contacted a federal agency that investigates fraud a few days later I received my refund. I don’t know what all took place on the legal side in the background.